1. Services Provided
Vital AC Solutions provides residential and commercial HVAC services including installation, maintenance, diagnostics, and repairs. All services are subject to availability, site conditions, and final inspection.
2. Estimates & Pricing
All estimates are based on initial evaluation and may change due to unforeseen conditions including, but not limited to:
- Accessibility limitations
- Code requirements
- Equipment compatibility
- Additional labor or materials required
Final pricing will be confirmed prior to work being performed.
3. Payments
Payment is due upon completion of services unless otherwise agreed in writing. We accept approved payment methods including credit/debit cards, ACH, and other authorized forms of payment.
Late payments may be subject to additional fees.
4. Permits & Code Compliance
Where required, permits may be obtained at an additional cost unless otherwise specified. All work will be performed in accordance with applicable local and state codes.
5. Warranty & Liability
Labor warranties are provided as specified on your invoice. Manufacturer warranties apply to equipment and parts.
Vital AC Solutions is not responsible for:
- Pre-existing conditions
- Improperly maintained systems
- Failures due to age or normal wear and tear
6. Cancellations & Scheduling
Appointments may be rescheduled or canceled with reasonable notice. Missed appointments or last-minute cancellations may be subject to a service fee.
7. Access to Property
Customer agrees to provide safe and adequate access to the work area. Additional charges may apply for restricted access areas such as attics, crawlspaces, or rooftops.
8. Limitation of Liability
Vital AC Solutions shall not be liable for indirect, incidental, or consequential damages related to services provided.
9. SMS / Text Messaging Terms
By providing your phone number and opting in through our website, service forms, or communication platforms, you consent to receive SMS text messages from Vital AC Solutions.
These messages may include:
- Appointment confirmations and reminders
- Technician dispatch notifications
- Service updates
- Billing and payment notifications
- Follow-ups and customer care messages
- Promotional or marketing messages (only if explicitly consented)
Message Frequency
Message frequency may vary depending on your service requests and account activity.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying:
STOP
After opting out, you will no longer receive text messages from us unless you opt in again.
Help Instructions
Important Compliance Notes
- No SMS messages will be sent without customer consent
- Consent is not a condition of purchase
- We do not share or sell SMS opt-in data with third parties
Privacy
Customer information, including phone numbers, will only be used for:
- Service-related communication
- Customer support
- Optional marketing (if consented)
We do not sell, rent, or share personal information with third parties for marketing purposes.
10. Consent to Receive Communications
By submitting your information through our website, forms, or service agreements, you consent to receive communications via:
- Phone calls
- Emails
- Text messages (SMS)
This includes communications sent using automated technology.
11. Privacy
Your information will be used solely for service-related communication and will not be sold or shared with third parties for marketing purposes.
12. Changes to Terms
Vital AC Solutions reserves the right to update these Terms & Conditions at any time without prior notice.




